Travel insurance refund

Cancel your policy and request a refund if your travel plans have been affected by COVID-19 (coronavirus)

Who's eligible?

You’re eligible for a full refund if:

  • You have a single-trip policy and you couldn’t leave for your trip because of border closures related to the coronavirus pandemic
  • Your departure date (shown on your Certificate of Insurance) is after 24 March 2020
  • You have a valid travel booking
  • You haven’t made a claim, and you won’t make one for this policy in the future.

Request a refund

Enter your details to cancel your policy and request a refund of your premium.

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