Making a claim is easy, simply select your product below to find out what you’ll need and how to get your claim started.
Chat onlineFor the below products you can call us 24/7 on 133 233
Chat with us Monday to Friday
Motor claims: 7:30am–8pm
Home claims: 8am–5pm
Learn about making a claimPlease ensure you have carefully read the details in your Product Disclosure Statement (PDS) and policy booklet.
Log into your Self Service Centre account to check your policy coverage before you renew.
SGIC is a provider of car insurance, motorcycle insurance, ctp insurance, home insurance, business insurance, travel insurance, boat insurance and caravan insurance in SA. Get your insurance quotes today. For insurance in other states and territories visit NRMA Insurance in NSW, QLD, ACT & TAS, or SGIO in WA. SGIC is part of the Insurance Australia Group. Business address 122 Grenfell St, Adelaide SA.
Insurance (except Travel Insurance) issued by Insurance Australia Limited ABN 11 000 016 722 trading as SGIC.
When making decisions about our insurance policies you should consider the applicable Product Disclosure Statement available from SGIC. The Loyalty Discount and No Claim Bonus replaces our previous discount structure, and applies to new eligible policies which commence on or after 8 September 2013, and renewing eligible policies which commence on or after 21 October 2013. For more details, please refer to the Premium, Excess & Discounts Guide. View our online terms and privacy & security statement. | Visit Money Smart for financial guidance from ASIC to help you make informed choices.
SGIC is a provider of car insurance, motorcycle insurance, ctp insurance, home insurance, business insurance, travel insurance, boat insurance and caravan insurance in SA. Get your insurance quotes today. For insurance in other states and territories visit NRMA Insurance in NSW, QLD, ACT & TAS, or SGIO in WA. SGIC is part of the Insurance Australia Group. Business address 122 Grenfell St, Adelaide SA.
Insurance (except Travel Insurance) issued by Insurance Australia Limited ABN 11 000 016 722 trading as SGIC.
When making decisions about our insurance policies you should consider the applicable Product Disclosure Statement available from SGIC. The Loyalty Discount and No Claim Bonus replaces our previous discount structure, and applies to new eligible policies which commence on or after 8 September 2013, and renewing eligible policies which commence on or after 21 October 2013. For more details, please refer to the Premium, Excess & Discounts Guide. View our online terms and privacy & security statement. | Visit Money Smart for financial guidance from ASIC to help you make informed choices.
House rules for social media
Join us on social media to tell us what you think with comments, photos and videos. We can also provide help with our products and servicing.
Is the content your own?
If the content is not your own, you'll need permission from the owner before posting it. We ask that you do your part and comply with these rules for posts, communications and general behaviour on our pages.
When will we delete posts?
While we appreciate all types of feedback, we reserve the right to delete posts that we decide are off-topic or otherwise inappropriate.
This includes posts that contain the following:
We also reserve the right to remove or block users at our discretion if a user fails to comply with the above rules.
Customer Enquiries
To protect you privacy, we won't discuss in detail your service or claim enquiry in public pages.
For customer service enquiries call 132 132, 7am–10pm (AEST), 7 days.
For claims enquires contact us by private message or call 131 123 24/7.
Our team will regularly monitor and moderate our social media pages between 9am–5pm, Monday to Sunday.
When a response is needed, we'll aim to respond to your comments on this page within 24 hours, Monday to Friday.
Don't share your personal information
Remember that posting on public pages means anyone can see your information, so you should only share information you are happy for the general public to see. Please don't share personal information on this page such as your phone number, email address, policy or claim information.
Your content and our content
Although we aim to ensure that any instructions, suggestions or recommendations we post are safe to implement, we accept no responsibility for any loss, damage or personal injury that may be suffered or sustained as a result of, in connection with or arising from them.
Your rights
In addition to the rights you grant to Facebook, you also grant SGIC Insurance and its related bodies corporate the right to use and/or distribute any content posted by you in any manner or media without any legal or monetary obligation to you.
The content posted by users does not necessarily reflect the views or opinions of SGIC Insurance and/or Insurance Australia Group (IAG), and SGIC Insurance and/or IAG do not confirm the accuracy of such content. You agree to hold SGIC Insurance and IAG harmless from any liability and/or damages resulting from your participation on our social media pages, or any claim arising from any material that you post on our social media pages.
Thanks for joining us on social media!
Competitions / Games of skill
We (Insurance Australia Limited trading as SGIC Insurance ABN 11 000 016 722) may from time to time run games or competitions (“Competitions”) through an unpublished Facebook post or through a timeline post on our Facebook page at facebook.com.au/sgicinsurance. If we run a Competition that directs you to these Rules as the rules of participation, the following rules apply:
a. Using and disclosing your personal information for the purposes of conducting the Competition, redeeming a prize and any other matter connected to or incidental to the Competition; and,
b. Using your name, likeness, image and/or voice (including photograph, film, and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting the Competition and for any other purpose at our sole discretion.
SGIC $500 Weekend Getaway
Additional Conditions of Entry for the SGIC $500 Weekend Getaway Competition
Covering Entries between (Entry Period)
Entry Judging Date
Winner(s)
Prize
Prize Value
12:01am on Tuesday 16 August 2016 and 11:59pm on Thursday 18 August 2016
Tuesday 23 August 2016
The most creative Entry, as determined in our sole discretion
1 x $500 VISA Gift Card
$500
12:01am on Monday 22 August 2016 and 11:59pm on Thursday 25 August 2016
Tuesday 30 August 2016
The most creative Entry, as determined in our sole discretion
1 x $500 VISA Gift Card
$500
12:01am on Monday 29 August 2016 and 11:59pm on Thursday 1 September 2016
Tuesday 6 September 2016
The most creative Entry, as determined in our sole discretion
1 x $500 VISA Gift Card
$500
12:01am on Monday 5 September 2016 and 11:59pm on Thursday 8 September 2016
Tuesday 13 September 2016
The most creative Entry, as determined in our sole discretion
1 x $500 VISA Gift Card
$500
Winners will have their name published on the Facebook Page by 5pm on the corresponding Entry Judging Date and will need to contact SGIC via a private message on Facebook within 7 days of the Entry Judging Date. In SGIC’s private message, Winners will be provided with details of how to claim their Prize and the date by which they must claim their Prize (Prize Claim Date). Winners may need to provide sufficient identification in order to claim their Prize. If a Prize is not redeemed by a Winner by the Prize Claim Date, that Winner will be deemed to have forfeited the Prize.