Find the best way to get in touch with us
If you’d like more information about your refund, we’re here to answer your questions. We’ve set up a dedicated team so you can get help quickly, and we’ll make sure your refunds are processed as soon as possible.
Get in touch with us over web chat or Facebook Messenger, plus you can call us or send an email.
If we've asked you to provide details to process your refund, you can do this immediately below:
If we've asked you to provide details to process your refund, you can do this online here
Our specialist team are here to help from 9am–8.30pm Mon-Fri.
Our specialist team are here to help from 9am–8.30pm Mon-Fri. You can still send us a Facebook message outside these hours, and we’ll get back to you as soon as we can.
Send your questions to sgiccustomerrefunds@sgic.com.au and we’ll get back to you within two business days.
We’re available over the phone from 9am–8.30pm Mon-Fri.
