If you’d like more information about your refund, we’re here to answer your questions.
If we've asked you to provide payment details to process your refund, you can do this immediately by clicking on the clock icon below.
To protect your privacy and security you will be asked to complete a verification check so we can confirm we are speaking to the correct person.
To process your refund you can provide your details here.
You’ll need to complete an ID check and authentication for your privacy and security.
Our specialist team are here to help from 8am–7:30pm Mon-Fri.
Our specialist team are here to help from 8am–7:30pm Mon-Fri. You can still send us a Facebook message outside these hours, and we’ll get back to you as soon as we can.