We value our entire relationship with you.
So, the more policies you have and the longer you stay with us, see how much you could save1.
Your loyalty discount is based on 3-4 policy with us and 3-4 years of relationship1.
* Your locked in discount does not change when your number of policies reduces.
Eligible to count towards and receive a discount
The No Claim Bonus is separate from the new Loyalty Discount. If you're eligible for a No Claim Bonus this will also be applied to your policy1.
When you get a new eligible policy, your Loyalty Discount1 may increase for the policies you already have. For your existing eligible policies any change to your Loyalty Discount generally applies from the next renewal after you qualify.
If you become eligible for an updated Loyalty Discount around the time your existing policies are due for renewal, the updated Loyalty Discount may not be applied to those renewing policies (the updated discount will be applied on the subsequent renewal).
You’ll get the Loyalty Discount immediately on your new eligible policies1.
If we’ve already sent you a renewal notice, or your Loyalty Discount has changed and isn’t correct on your renewal notice, call us on 133 233 before you renew.
For more information, read the Premium, Excess and Discounts Guide on the policy booklets page.
Any claims you make will not affect your Loyalty Discount level.
Each named policy holder has an individual Loyalty Discount. We identify which owner has been with us the longest and has the most policies, then apply the highest Loyalty Discount to the joint policy. The Loyalty Discount is recalculated at each renewal1.
To receive a Loyalty Discount your eligible policies must be in the same name. For example, John has four policies: a home policy and boat policy in his name (John Smith), and two car policies in his business name (John’s Plumbing). He gets a Loyalty Discount based on two policies (home and boat) and John’s Plumbing will get a separate Loyalty Discount based on the two car policies1.
1Any applicable discounts may be subject to minimum premiums. Discounts only apply until a minimum premium is reached. When we determine your premium on renewal, we may also limit any increases or decreases in your premium by considering factors such as your previous year’s premium amount. You may not save more with more eligible policies and by staying with us longer if a minimum premium is reached, or we have limited increases or decreases in your premium.
2A combined Home Buildings and Contents policy counts as two policies.
3A combined Landlord Buildings and Contents policy counts as two policies.