Frequently Asked Questions

What happens if I'm at the RMS and my payment hasn't transferred successfully?

If your payment details haven't transferred successfully, and you don't have a copy of your CTP Green Slip or a CTP policy receipt, the Roads and Maritime Services (RMS) won't be able to process your registration.

The RMS will ask you to contact us to resend a copy of your Green Slip. Please have your registration papers on hand to confirm your details.

How helpful was this answer?

Cover is subject to standard underwriting guidelines and policy terms. Limits apply. NRMA Insurance is issued by Insurance Australia Limited ABN 11 000 016 722 trading as NRMA Insurance.

This is general advice only so to see if this product is right for you, consider your own circumstances and the relevant Product Disclosure Statement (PDS)