Frequently Asked Questions

What’s the best way to document the damage?

Take photos of the accident if you can. Pictures of damaged vehicles, the location of the incident, number plates and the other driver's licence details will all be useful for your claim.

You can send these to us after you've lodged your claim with our claims department.

How helpful was this answer?

Cover is subject to standard underwriting guidelines and policy terms. Limits apply. NRMA Insurance is issued by Insurance Australia Limited ABN 11 000 016 722 trading as NRMA Insurance.

This is general advice only so to see if this product is right for you, consider your own circumstances and the relevant Product Disclosure Statement (PDS)