Phone us

Phone contacts

General enquiries
133 233
7:30am–8:30pm, 7 days
Hearing impaired services

Renewals and payments
133 233
Pay online
24 hours, 7 days

Calling from overseas?
+61 8 6188 4220

Business Insurance

Sales and service
132 818
7:30am–6:30pm, Mon–Fri

Car, Motorcycle, Home and Landlord Insurance

Sales and Services
133 233
7:30am–8:30pm, 7 days

Caravan, Trailer and Boat Insurance

Sales and Services
133 233
7:30am–8:30pm, 7 days

Vintage, Veteran and Classic Vehicle Insurance

Sales and Services
1800 646 605
7:30am–7:30pm, Mon–Fri
7:30am–3:30pm, Sat–Sun

Home and business alarms

Monitoring
132 553
24 hours, 7 days

Sales and services
132 553
7:30am–4:30pm, Mon–Fri

Travel Insurance

Sales and services
1300 305 790
8am–8pm, Mon–Fri
8am–4pm, Sat–Sun

Claims contacts

New claims
133 233
24 hours, 7 days
Our claims process

Business insurance claims
132 818
8:30am–5pm, Mon–Fri

 If your policy starts with MOT, call 133 233

Existing claims
133 233
8:30am–5pm, Mon–Fri

Not in Australia?
+61 8 6188 4200

Help and support contacts

Helpline
132 900
24 hours, 7 days

Report insurance fraud
Phone: 1800 237 283
Fax: (02) 9292 2349
Report insurance fraud online