Home Contents Insurance Features

Our Home Contents Insurance policy covers you for more than you probably realise or expect. For added convenience you can combine your Home Contents Insurance with Home Buildings Insurance.

Discounts and rewards
We offer great home insurance discounts and rewards.
What’s in it for you? You can save on your policy and you can save on your other insurance too, as we offer great discounts for taking out more than one policy. You also save money just by staying with us. Plus if you’re 50 years or older you qualify for the additional Home@50 benefits.

New for old replacement
We can replace your old belongings with new ones, up to the sum insured, no matter how old your things are. For example, if your two-year-old TV is stolen, we’ll replace it with a new one.
What’s in it for you? While sometimes we can’t replace the exact item that you lost, we work with you to give you a suitable replacement.

Paperless 24/7 claims
If you need to make a home insurance claim, we’re available 24 hours a day, 7 days a week, over the phone. No paperwork needed to lodge a claim.
What’s in it for you? When things go wrong, wherever you are, whatever the time, we’re just one phone call away.

Flexible payment and policy excess options
You can choose to pay annually, with cash, cheque, BPAY or credit card or monthly by direct debit. You also have a choice of basic excesses. You can reduce your premium by choosing a higher basic excess.
What’s in it for you? You choose the payment and excess options that suit you.

Optional covers available
You can choose to pay more and increase your Home Contents Insurance policy to include cover for accidental damage, portable valuables outside your home, and fusion (burn out) of electric motors.
What’s in it for you? You have all the cover you need.

Home Contents Calculator
Most people underestimate the value of the contents of their home which could be a costly mistake. Use our Home Contents Calculator to help you work out how much it would cost to replace all your contents.
What’s in it for you? We insure you for the right amount for your home contents – not too much or too little.

Home office/business – equipment and furniture
If the furniture, computer or office equipment of your home office or business is damaged or destroyed, we will replace or repair them.
What’s in it for you? We understand how critical it is to get your office operational again as soon as possible. We help you get back to business fast.

Our Home Contents Insurance also covers you for:

Liability cover

Fire and storm damage

Impact damage

Theft or attempted theft

Vandalism or malicious act.

There is also additional cover provided when we pay a claim:

Credit card theft from your home

Reconnection of electrical components

Food spoilage

Funeral expenses

Guests' or visitors' belongings

Lock barrels and key replacement

Renovating or altering your home

For detailed information on this cover, please read the Product Disclosure Statement.