Call us
Our call centres are located within Australia.
133 233
Enquiries - 7am-9.30pm, 7 days
Claims - 24 hours, 7 days
For existing claims, please call between 8.30am-5pm, Mon-Fri.
More on how to make a claim.
Not in Australia?
Call +61 8 9264 2222
Email us
We'd love to hear from you. For any questions, suggestions or feedback, simply email us.
Visit us
Find your nearest office.
Need help?
| TTY Service | 133 677 | TTY via National Relay Service ask for 133 233 7am-9.30pm, 7 days |
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| TTY Direct | 1300 768 361 | Hearing impaired service ask for SGIC 10.30am-7.30pm Mon-Fri |
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| Website Help | 1300 655 046 | 7.30am-7.30pm Mon-Fri, 8.30am-4.30pm Sat |
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| Helpline | 132 900 | 24 hours, 7 days |
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| Report insurance fraud | 1800 237 283 | Report insurance fraud online |
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| Credit card payments | 133 233 | Visa & Mastercard 24 hours, 7 days |
Opening hours and direct phone numbers
Insurance issued by Insurance Australia Limited ABN 11 000 016 722 trading as SGIC. When making decisions about the product you should consider the Product Disclosure Statement available from SGIC.
All insurance policies except SGIC Travel Insurance, are issued by Insurance Australia Limited ABN 11 000 016 722 trading as SGIC. SGIC Travel Insurance is issued by CGU Insurance Limited ABN 27 004 478 371. For many insurance products, a Product Disclosure Statement is available from SGIC, which you should consider when making decisions about those products.