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Got a Car Insurance claim?
We’ll have you back out on the road in no time – with our easy Car Insurance claiming system. Simply give us a call anytime, 24/7. There’s no paperwork to fill out. And no fiddling about.
We’ll make arrangements for your car straight away – and will guarantee the workmanship on authorised repairs for the life of your vehicle.
Give us a call on 133 233.
Call us to make a claim
Call 133 233
24 hours, 7 days a week
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Comprehensive Car Insurance
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Third Party Fire & Theft Insurance
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Third Party Property Damage Insurance
Comprehensive Plus Insurance claims call 1300 654 903 24 hours, 7 days.
Veteran, Vintage & Classic Vehicle Insurance claims call 1800 634 686
8am-5.30pm Mon-Fri.
How to make a Car Insurance claim
Call us first on 133 233 and we’ll take care of everything. We are here to pay claims and to help you.
When you call
When you call, please have the following information available:
- Your registration number
- Your policy number if you have it
- The driver’s details and licence number
- An incident report number from the police (if they were involved)
- The other party’s details if relevant
What happens next
You’ve had an accident and you are upset and stressed. You may be injured and your car is damaged. Call us first and we’ll take care of everything. We’ve made the whole process simple and hassle-free.
We ask you some questions then we provide you with a claim number and the excess payable.
Depending on the state of your car, we will either assist you to select the most suitable and conveniently located repairer from our preferred network of repairers. Or, we will make arrangements to tow your vehicle to a safe and secure location.
Once the repairer has inspected your car, they will book an assessment for the next available business day, or on a day that is more convenient for you.
You will receive a lifetime guarantee on repairs we authorise. To give you peace of mind, we will perform a post repair quality check for free, if you would like us to.
All you need to know about your policy is fully explained in the Product Disclosure Statement.
Insurance issued by Insurance Australia Limited ABN 11 000 016 722 trading as SGIC. When making decisions about the product you should consider the Product Disclosure Statement available from SGIC.